Visitor
•
2 Messages
WAS TOLD TO PAY 50 percent and xfinity promo will pay the remainder of the balance
Yesterday October 23-2025 I called 1800xfinity and I was told my service will be restored due to me being eligible for a 50% off promotion but when I called in they didn’t have a clue what I’m talking about and I don’t get it how did I call and they gave me the amount I have to pay and everything now today no one knows anything
XfinityDena
Official Employee
•
3.8K Messages
7 hours ago
Thank you for reaching out @user55o. Did you get a voicemail or someone calling you about a 50% off promotion? Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
0
0