Thank you for using the Xfinity Forum to share your billing concerns. That's not good. I'd be happy to review your account and investigate the charges. If a refund is still needed, I can start the process to get it issued. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.
Hi, @user_4cc645. We'd be happy to look into this for you, please send us a private message to get started.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
CCChe
Official Employee
•
6.9K Messages
6 years ago
Hi @Marinowitzke,
Thank you for using the Xfinity Forum to share your billing concerns. That's not good. I'd be happy to review your account and investigate the charges. If a refund is still needed, I can start the process to get it issued. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.
0
0
user_4cc645
1 Message
6 years ago
Was charge twice for bill only to be charge once I want my money back
1
0