Marinowitzke's profile

New Poster

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1 Message

Thu, Nov 12, 2020 12:00 PM

Was charged twice

Need one of them to be dropped i had one payment not teo

Responses

ComcastChe

Official Employee

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6.1K Messages

7 m ago

Hi @Marinowitzke

Thank you for using the Xfinity Forum to share your billing concerns. That's not good. I'd be happy to review your account and investigate the charges. If a refund is still needed, I can start the process to get it issued. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 Message

3 m ago

Was charge twice for bill only to be charge once I want my money back

Official Employee

 • 

190 Messages

Hi, @user_4cc645. We'd be happy to look into this for you, please send us a private message to get started. 

 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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