user_p83wmt Thank you for taking the time to reach out to us here on our Xfinity Forums, Our team is unable to take payments due to the platforms we assist customers on. I understand that you attempted to use a new debit card, did you receive any error messages when trying to process the payment? Did you follow the directions in this link to update that payment method?
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user_p83wmt
Visitor
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2 Messages
5 hours ago
Doesn't seem to work.
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