Visitor
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3 Messages
Want to Continue Promotional Discount Pricing
I am looking to retain my current pricing for internet, which was a promotional pricing for 12 months. I only have internet, no other services, and I am not looking to add services or bundle.
I have spoken to multiple agents and it looks like the best offer they can provide is to double my bill and retain the same internet speed. This has me looking to cancel, but I would rather continue services at the same price if that is possible.
XfinityEricB
Official Employee
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2.2K Messages
3 years ago
Hello @user_1327ec, and thank you for reaching out about new promotional offers available to you! I would be happy to see what new offers I can find for you today!
Can you send us a private message with your full name, name of account holder (if different), and service address?
To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!
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user_1327ec
Visitor
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3 Messages
3 years ago
I was told that the price will increase by 125% and that is the best price that xfinity can offer, though a new customer could have a lower rate the same or closer to the initial promotion I received.
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