Want to cancel due to drastic increase

user_pj5uht we appreeciate you taking the time to contact us about your plan. We understand price changes after a promotion ends can throw off our budget. We can definitely look into your current options. Please send us a direct message with your full name and service address to get started. 

 

To send a direct message:

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it