Want New Deal "Five Year Price Lock"

cpupro, Hi there! Thanks for reaching out. We are honored by your interest in signing up for that new 5-year plan! You've come to the right team to help. Our team of experts is dedicated to resolving price plan concerns such as this over social media. We are happy to assist. One place to check is by signing in at this link online here. Have you checked there yet by chance? We can also look in our system on our end to help you out. To check on this for you, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.