Visitor
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1 Message
Waiting on refund
I’ve been going back an forth with agents on the phone for about 2-3 months regarding my refund. So far I’ve gotten no help a just more problems an I never get a chance to talk to a supervisor an it kinda seems like they just want to take my money. I’m thinking about contacting a lawyer to see if what they’re doing to me is even legal.
XfinityVianney
Official Employee
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2.4K Messages
4 hours ago
I thank you for creating a new post. I will need to research this further on my end to help determine the best path toward getting an answer. I ask that you plesae reach out privately, so we can cover the details of your account in private.
You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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