Good afternoon user_2k7my4. We appreciate you letting us know. If you do not currently have a past due balance, there is a good amount of flexibility between your due date, and when your actual payment needs to be made for your internet. With the mobile, it will attempt the payment a couple of times from the original payment method before service is interrupted. Please let us know if this helps, or if you need additional assistance.
XfinityJon
Official Employee
•
860 Messages
3 days ago
Good afternoon user_2k7my4. We appreciate you letting us know. If you do not currently have a past due balance, there is a good amount of flexibility between your due date, and when your actual payment needs to be made for your internet. With the mobile, it will attempt the payment a couple of times from the original payment method before service is interrupted. Please let us know if this helps, or if you need additional assistance.
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