amaju001's profile

New Poster

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1 Message

Mon, Nov 30, 2020 9:00 AM

Waiting for refund

I closed my account with you guys close to 3 months ago.You guys were supposed to give me a refund of $42 dollars based on my last payment.I am still waiting for it.Please disburse the amount right away.

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Again

Expert

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25.8K Messages

6 m ago


@amaju001 wrote:
I closed my account with you guys close to 3 months ago.You guys were supposed to give me a refund of $42 dollars based on my last payment.I am still waiting for it.Please disburse the amount right away.

Was the refund applied to your bill?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

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6.7K Messages

6 m ago

Hi amaju001. Thanks for visiting and posting on our Forum. I can assist with reviewing your account and the refund you were expecting. Please reach out to me via private message and include your full name and service address so I can access your account. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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