Voicemail Scam-Bill Increased 50 Percent Today

Received the following voicemail message twice in the last 7 days: "

Have received the following call twice in the last week:

"Hello this voicemail is from Comcast Xfinity
Based on our billing records the 50 discount on your monthly bill was removed earlier today further delay May trigger additional service fees
Please call us immediately using the numbers shown on your caller ID thank you. Caller ID: [Edited: "Malicious Phone Number"]"

Responses

Official Solution

Again

Expert

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31.7K Messages

2 days ago

If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam. If you get a call like this you can report it to: https://reportfraud.ftc.gov/#/

The FTC also has a great webpage on Scams. Please check it out as well.

You can also report it to https://internetsecurity.xfinity.com/help/alerts

For Target Gift Cards:

Call 1 (800) 544-2943 and follow Target’s instructions.

Keep a copy of the Target gift card or your store receipt.

Please help to stop the spread of this kind of fraud.

Thanks!

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BruceW

Gold Problem Solver

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26.5K Messages

2 days ago

... the 50 discount on your monthly bill was removed earlier today ...

It's a scam. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for it.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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Billing

MCMPIRPRO

Voicemail Scam-Bill Increased 50 Percent Today

Again

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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