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user_mee3bv
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Tuesday, January 27th, 2026 12:07 PM

Virtual prepaid Mastercard link not working

I received my $200 Virtual prepaid Mastercard link; however, the link does not work.

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2 hours ago

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XfinityDena

Official Employee

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4K Messages

2 hours ago

I am sorry to hear you link is not working @user_mee3bv Have you tried to clear cookies and cache or used incognito mode when opening the link?

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user_mee3bv

Visitor

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2 Messages

Yes i have, I also tried a different browser on a different machine. 

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2 hours ago

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XfinityDena

Official Employee

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4K Messages

When you select the link are you getting an error message or what is happening? @user_mee3bv

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 hours ago

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