Visitor

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6 Messages

Saturday, November 15th, 2025 12:51 AM

verifying that my change of address has been made correctly

[Edited: "Personal Information"]

Oldest First
Selected Oldest First

Accepted Solution

Visitor

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6 Messages

13 hours ago

I have no comment today

Accepted Solution

Visitor

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6 Messages

13 hours ago

Unfortunately, I have no comment on that post today,                             'this answer has over 39 characters'

Official Employee

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283 Messages

Hi there user_tgxyi2! We'd be more than happy to confirm if you transfer went through correctly! As we want to keep your information private, please send us a direct message with your full name, name on the account (if different), and service address, and we'll take a look!

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

• Click "Sign In" if necessary

• Click the "direct messaging" icon or https://comca.st/3J0ir1l

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Accepted Solution

Visitor

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6 Messages

13 hours ago

please accept this answer as correct.  I do not know how else to convince whoever is asking for further verification

Visitor

 • 

6 Messages

13 hours ago

I have made several comments already and I think that is sufficient.

Visitor

 • 

6 Messages

13 hours ago

none available            I have made all of the responses requested of me to the best of my ability and none of them seem to be satisfactory, therefore I am all through filling out this form.  Please accept my apology but I can not occommodate  the questioner any longer.  Thank you and good night

Official Employee

 • 

283 Messages

user_tgxyi2, is another user on our forums asking questions about your account? Unless you've received a message from a user with "Official Employee" under their username, you should not provide them with any personal information.
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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