BHanson1's profile

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1 Message

Tue, Dec 29, 2020 6:00 PM

Usage overages.

I find it hard to believe we are using more than 1TB in a month unless perhaps you include tv watching which should not count.  Your website says you can view a breakdown of usage but I see no such feature.  I would like to be able to see a report by day and internet protocol to better understand these overages, my local network reports do not match what is reported.

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Official Employee

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6.7K Messages

6 m ago

Hello BHanson1. Thank you for creating a post on our Forum. I can assist with reviewing your account data usage. Please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

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