New Poster
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1 Message
Usage overages.
I find it hard to believe we are using more than 1TB in a month unless perhaps you include tv watching which should not count. Your website says you can view a breakdown of usage but I see no such feature. I would like to be able to see a report by day and internet protocol to better understand these overages, my local network reports do not match what is reported.
XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hello BHanson1. Thank you for creating a post on our Forum. I can assist with reviewing your account data usage. Please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
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