New Poster
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10 Messages
Upgrade to premium
I have plus plan with 105 channels and one gig internet I want to upgrade to premium 185 channels I was told I would lose my 10 dollar per month multi product discount so instead of going up 30 it’ll go up 40
XfinityChelseaB
Official Employee
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2.4K Messages
1 month ago
Hello @howz, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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