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user_ojytgl
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2 Messages

Thursday, January 8th, 2026 11:00 PM

Update plan

I want to update plan, but get a good price/deal. I cannot get equivalent or better plan to what I have and cannot reach a live agent and the automated chat isn’t helpful at all in anyway. 

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1 day ago

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XfinityMartyR

Official Employee

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2.9K Messages

1 day ago

 

user_ojytgl We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have an understanding of your needs, are you looking to upgrade your Xfinity TV service, or Xfinity Internet service? 

 

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