hejthree's profile

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Monday, January 5th, 2026 4:46 PM

Update payment method

Need to change bank account number for autopay

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Official Employee

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2.7K Messages

1 month ago

Greetings, @hejthree! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about updating your payment info. You have definitely come to the right place for assistance.

 

You can manage all of your payment settings online or through the Xfinity app by logging in with your primary Xfinity ID user profile. There is a full walkthrough for both options on our support site here: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments.

 

Online, you just need to go to Bill Settings>Payment Methods> then "Add a New Account" or "Edit" your current account details.

 

With the Xfinity app, you would select Account>Bill Details>Bill Settings>Payment Methods. From here, you can select "Add a Payment Method" and enter your new bank account number, then go back and "Remove" the old account once the new one is in place.

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