Update Payment Method for Two Accounts/Addresses

Hello, @user_3n5cto! Thank you for leaving a comment with your billing concerns on this user's post. You've come to the right place for help! Our Digital Care Team is awesome to work with because we are experts in all things related to your account(s), service(s), equipment, bill, and more :) We converted your comment into its own post to ensure we properly address your concerns as quickly as we can. Since your situation is a bit more complex, having two accounts using the same payment method, we'd like to take a closer look for you today. Could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!