Visitor
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1 Message
Update my payment method
Hi I need to update my card details as the previous card is no longer active. I cannot find an option to update the card details in the app. Can you please help point me to how I can change my card payment details asap.
CCCassandra
Problem Solver
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502 Messages
2 years ago
Hi @user_287440! Thank you for visiting us on the Xfinity Forums today. I can definitely help with pointing you in the right direction for making this payment change. When you log into the Xfinity My Account app, follow these steps:
1. Select 'Manage billing preferences'
2. Select 'Saved payment methods'
3. Select 'Add a credit or debit card' OR 'Add a bank account'
4. Add you new payment details, then click save!
You can then go back to this same screen to remove any payment methods you no longer want to be listed on the account.
We also have the full steps here, but if you run into any issues or have any other questions, please just let me know!
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