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Harjitsandher88
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2 Messages

10/22/2026 1:10 AM

Update my billing statement to have my name and spouse's name

I need to update my billing statement name to include my spouse's name for proof of residency.

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Updated 

2 hours ago

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XfinityChristy

Official Employee

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3.2K Messages

2 hours ago

 

Harjitsandher88 Hello, and thank you for reaching out to the Xfinity Community Forums. We'd be happy to help review the account and see what options are available for updating the billing information. To get started, please send us a Direct Message with your full name and service address. Once we have that information, we can review the account and walk you through the next steps.

We look forward to assisting you!

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

How to: Direct messaging within the forum | Xfinity Community Forum

 

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