Visitor
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1 Message
Update billing info
Why can I not update my payment info through Xfinity prepaid?! No one over the phone was able to help me either!!
Visitor
•
1 Message
Why can I not update my payment info through Xfinity prepaid?! No one over the phone was able to help me either!!
EG
Expert
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118.5K Messages
4 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAbby
Official Employee
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959 Messages
4 hours ago
Hello @user_ttpdy1 thank you for reaching out on our community forum. Are you able to sign in online to update the payment method? Or do you have an Xfinity store nearby?
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