jagagirl's profile

Frequent Visitor

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10 Messages

Mon, Dec 28, 2020 5:00 AM

UNRETURNED? Voice & Data Modem Internet & Voice Gateway "Voice & Data Modem" Serial #:

MY BILL SHOWS AN UNRETURNED MODEM. (

Internet & Voice Gateway
"Voice and Data Modem"
Serial #:

THE LAST TIME I WAS AT 32003 COMCAST STORE THAT IS NOW CLOSED, I TOOK THIS EQUIPMENT & WAS TOLD BY THE EMPLOYEE THAT THIS WAS NOT A COMCAST EQUIPMENT & GAVE ME THE UPGRATED MODEM THAT IS JUST ONE PIECE INSTEAD OF HAVING 2 PIECES.  I NO LONGER HAVE THIS EQUIPMENT. WHAT ACTION DO I NEED TO TAKE TO ELIMINATE A FUTURE CHARGE? PLEASE ADVISE.

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Responses

ComcastAmir

Official Employee

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6.3K Messages

5 m ago

Hi jagagirl, we can get this addressed for you here. To better assist you could you please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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