3 Messages
unreturned equipment fee
hello, I just noticed that I keep getting charged for a set top box from 2015. Will I receive a refund for all of those charges, once the device is returned?
3 Messages
hello, I just noticed that I keep getting charged for a set top box from 2015. Will I receive a refund for all of those charges, once the device is returned?
XfinityGabby
Official Employee
•
1.5K Messages
3 months ago
Hello, @user_6f7t75. Thanks for reaching our team on Forums regarding your billing concerns. When equipment is returned, the fees associated with the unreturned equipment do get waived once the equipment is received.
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