Visitor

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1 Message

10/05/2026 7:14 PM

Unreturnable Equipment Fee

I ended my service with Xfinity, but I am unable to return my equipment due to not having it anymore. You are hounding me about returning this equipment, but I CANNOT. I am content to pay an unreturned equipment fee or whatever. Every Xfinity representative I have spoken with about this over the phone refuses to give me a straight answer or help me complete this task at all. Please let me cover the equipment, stop receiving emails and phone calls about it, and be done with this.

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Official Employee

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2.6K Messages

1 hour ago

 

user_jeuw9u  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
 
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