Visitor
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1 Message
Unlimited 5G mobile line on us
I switched from Verizon to Xfinity Mobile within the last two months due to this deal, I already had internet through Xfinity, of course at the highest speed. My mobile bill is still $80 and I’m paying for two phones and not receiving the discounted deal. Any assistance would be appreciated
XfinityThomasA
Official Employee
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2.3K Messages
23 hours ago
Thank you for choosing Xfinity and reaching out to us here for help, user_nruolr! You've reached the right place. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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