Unauthorized International Roaming Charges After Global Travel Pass

user_crqsyi Hello and thank you for reaching out via our Xfinity Communtiy Forums. I’m sorry for the frustration and concern this situation has caused. We definitely want to take a closer look at your account to understand what happened after the pass ended and see how we can best help with a billing review and possible credit. Your experience matters to us, and we appreciate you reaching out so we can address it properly. To get started, please send us a Direct Message (DM) with your full name and service address. Once we have that information, we’ll be happy to review the details and work with you on next steps.

 

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