Unacceptable Refund Delay – Immediate Action Required

It has now been three weeks since I was told I would receive my refund for the double payments your company wrongfully took from me. This issue has already dragged on for over a month, and now I’m being told to wait another 7-10 days?

You have no problem taking my money instantly, yet when it comes to returning funds that should have never been taken, the process is dragged out endlessly. What’s worse, my bill isn’t even due for another 24 days, yet I get spammed with 17 emails and text messages like clockwork every month demanding payment. Clearly, your company is more concerned with collecting money than handling your own mistakes in a timely manner.

I have been sent in circles over $295.60, and despite waiting over a month, I’ve received zero compensation for this inconvenience. I expect this refund immediately—not another round of excuses.

This needs to be resolved NOW, not later. If my refund is not processed immediately, I will escalate this issue further.