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user_lw5cwt
1st Topic

2 Messages

Saturday, October 26th, 2024 2:46 AM

Unable to view billing

When I try to access my bill I get the below message:

The connection for this site is not secure

customer.xfinity.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

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20 days ago

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XfinityShawn

Official Employee

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1K Messages

27 days ago

 

user_lw5cwt I would recommend to try clearing your cache/cookies as well as try a different web browser. Let us know if that works. 

 

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user_lw5cwt

2 Messages

The browser wasn't the issue  I also couldn't access my billing data from the xfinity app on my phone.  Comcast must have done something because the issue went away after a couple of days. 

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20 days ago

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