Unable to set up bank account auto payments

I reached out 10+ days ago and requested that the option to pay via bank account was granted to my account. It was originally taken off due to my mistake in adding the wrong bank account. I had just opened a new one and when adding the bank account by default I put my old account when I really needed to add the new one. This resulted in a bounced payment and you denied my adding a new bank account. I’m still unable to and I do not have a debit card at the moment so please readd my ability to pay using bank account as my services are off and I need WiFi to be able to do anything.

when I reached out I was told a ticket was submitted and within 8 business days the bank account option would be reinstated but to today it has not. Please readd promptly so I can pay for my last due balance.

if not I’ll be activating services elsewhere today or tomorrow