Visitor
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1 Message
Unable to pay bill
The website appears to be not allowing me to pay my bills. I tried calling (unable to process, call back later it said), tried on mobile (Something went wrong, please try again later), and of course on the website for the past few days. I was not notified there would be an outage or whatever is going on, and my bill is now due tonight. I even tried deleting my history, cookies, and cache before trying the website again. I would like to pay my bills and not be charged extra late fees due to the failings of the website, phone system, and mobile app.


XfinityEricB
Official Employee
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3.7K Messages
1 hour ago
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