Visitor

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1 Message

09/25/2026 6:54 AM

Unable to pay bill

The website appears to be not allowing me to pay my bills. I tried calling (unable to process, call back later it said), tried on mobile (Something went wrong, please try again later), and of course on the website for the past few days. I was not notified there would be an outage or whatever is going on, and my bill is now due tonight. I even tried deleting my history, cookies, and cache before trying the website again. I would like to pay my bills and not be charged extra late fees due to the failings of the website, phone system, and mobile app.

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Official Employee

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3.7K Messages

1 hour ago

 

user_c0bdll Thanks for reaching out with your bill paying concern. I can understand the frustration when wanting to pay, but getting errors when trying to do so. I would be happy to assist making sure you aren't charged a late fee due to the errors. Are you still having trouble with making the payment at this time as well?

 

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