Visitor

 • 

1 Message

10/02/2026 6:19 PM

Unable to make payment

Every-time I go to Make a Payment I keep getting Restricted Section. My account is set as primary.

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Expert

 • 

121.8K Messages

17 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.7K Messages

10 hours ago

 

user_7f3pux Can you try clearing your cache/cookies, and try a new web browser? Did you try making a payment from the Xfinity app? 

 

Visitor

 • 

13 Messages

4 hours ago

I was having that same problem. I tried using the browsers Vivaldi and Microsoft Edge. Then I used Opera. Everything went smooth as sour cream. 

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