Visitor
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2 Messages
Unable to add bank account to set up as auto pay.
Hello - I have a Xfinity WiFi. I am facing issues in setting up AutoPay option via my bank account. The Xfinity portal does not give me an option to add a bank account under AutoPay. When I use the Bank Account option under New payment method, it shows me an error message stating that my Xfinifty account cannot accept payments from a checking account. Please help.
XfinityBenny
Official Employee
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1.2K Messages
13 hours ago
@user_z3qhkn Thanks for adding a post. Are you able to use the Xfinity app instead of the portal? I have the steps for you to add your checking acct here: https://www.xfinity.com/support/articles/setting-up-auto-payments
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