Visitor
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4 Messages
Tv video charge without Tv service
Comcast charge a TV video fee along with broadcasting fee but I do not have Comcast TV plan or their TV service. Either fraud is involved or poor billing department & Reps. They seem to randomly add charges that don't make any sense. There has to a Maryland department to investigate and stop this type of consumer fraud.
EG
Expert
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118.1K Messages
4 hours ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1.4K Messages
4 hours ago
Good afternoon user_m4ojni. I would be happy to take a look over your bill, and your billing concerns with you. I will need some additional information in order to do so.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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user_m4ojni
Visitor
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4 Messages
1 hour ago
How can Xfinity charge for broadcast and sport fee If you donot have their TV or steaming service with them. It makes no sense.
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