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Saturday, November 2nd, 2024 5:29 AM

Trying to reach agent to help with bill

Hello I’m currently trying to chat with an agent about my bill but I can’t reach anyone. My service is schedule to get suspended today @ anytime and I just need help arranging a plan to pay it. Thank you so much

Official Employee

 • 

1.5K Messages

2 months ago

@user_1jajlx

 

Thank you for reaching out to our Forums team, , it’s great we can connect this way! This link  https://www.xfinity.com/support/articles/set-up-payment-arrangement has great information on how to set up a payment arrangement if your account is eligible,

 

please follow the step on the link as we have simplified the payment arrangement process for our customers.

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