Visitor
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1 Message
Trying to combine my phone and Internet into a more affordable bundle and lower my Internet speed so my bill is more manageable
I would just like to reduce Internet speed and bundle my package to a bill that I can afford I have had Xfinity ever since I've had Internet and it's just got to be more then I can afford.
XfinityKei
Official Employee
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1.9K Messages
13 days ago
@user_610046 Our team can help check into plans to assist you with lowering your bill. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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