1 Message
Tricked into 2 year contract
My bill was high so i contacted customer service and was contacted by an agent. Long story short, i confirmed with her that i am not going in a contract and she asssured yes to it after reducing my bill so that i dont cancel it.
After a month or two, I look at my plan and find that I am on a 2 year contract!! This is so frustrating as i want to explore new plans for thanksgiving deals from other prividers. I feel cheated and lied to!
CC_Tony
Retired Employee
•
1.4K Messages
5 months ago
@user_sa4oe3 Happy Thanksgiving! I hope your holiday is going well so far. Can you do me a huge favor and look at your bill to see if it lists a contract end date? We often have deals that are promotional only and do not require a contract. Additionally, you have 30 days from the agreeing to any contracts to cancel your services without penalty.
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