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Annabelle2
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138 Messages

Monday, December 15th, 2025 7:43 PM

Transactions Earlier Than 2022?

I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.

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Annabelle2

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138 Messages

2 months ago

Unfortunately visuals wouldn't help for me, as I can't see anything. I'm what some people call "blind", but I'd rather say I'm sight challenged.

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Annabelle2

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138 Messages

2 months ago

I'm what some people call "blind", though I'd rather say I'm "sight challenged", as "blind" is derogatory to me. I don't want visuals, I need to have text-based instructions.

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XfinityEva

Official Employee

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2.3K Messages

I appreciate you sharing that, and we want to make this as easy as possible for you. On the left of the profile icon, on the top right of the page, there is another icon that has the messaging icon. You'll want to click on that one (but not in the history which you have selected now) 

 

We also have a chat that links to our accessibility team if that is something that you would prefer too. This is the linkhere.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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Annabelle2

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138 Messages

1 hour ago

1. The "Load More" button doesn't seem to be there, as JAWS screen reader can't find it.

2. Where do I download the Xfinity Connect App? Does it work with PC computers since I don't have a mobile phone? How much does it cost?

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Annabelle2

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138 Messages

16 minutes ago

I already did that, but nothing's changed.

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XfinityRichard

Official Employee

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3K Messages

Good Morning, @Annabelle2 Please keep in mind you can only go back 24 months to view billing statements. For billing statements within that time frame you can go to customer.xfinity.com/billing/services/statement/history. -Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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11 minutes ago

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