Contributor
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89 Messages
Transactions Earlier Than 2022?
I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.
XfinityNatalie
Official Employee
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486 Messages
15 hours ago
Good evening, Annabelle2! Thanks for reaching out to us regarding your account transaction history. Rest assured, you have reached the right team to assist you! Have you tried following these steps below to view your older transactions?
-Go to the Xfinity App
-Click "Account" tab
-Click Bill Details
-Click Transaction History
-Click "All Transactions" to see a few years back
-Click "Load More" button for older statements
Let us know if this helps!
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Annabelle2
Contributor
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89 Messages
12 hours ago
1. I don't use the Xfinity app, I use the Xfinity web site.
2. I don't use a mouse, I use a keyboard, as I am sight challenged.
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Annabelle2
Contributor
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89 Messages
8 hours ago
I've logged in to the link you provided, but it seems to only be showing statements between 2024 and 2025. How do I let it show earlier transactions? Since there's no link or button there, I'm confused on this one!
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Annabelle2
Contributor
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89 Messages
2 hours ago
As I use a keyboard and not a mouse since I'm sight challenged, I scroll with the Tab and Shift+Tab and the arrow keys. I can't seem to find that "Load More" button no matter what browser I use. Am I just not scrolling far enough?
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