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11/12/2026 1:09 PM

Timing of AutoPay Discount

I switched my Autopay from Credit Card to Checking Account. My bill, which had already been generated, is due 11/29/26. Will the $10 discount appear in that Bill or the December Bill?

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Official Employee

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5.2K Messages

15 minutes ago

Good morning, user_3aaeck! We appreciate you reaching out on our Xfinity Forum, and thank you for being an Xfinity customer. Please know that my team is always here to support you with your service needs. This is a great question regarding the Autopay discount. The $10 discount starts within 45 days after you sign up for both automatic payments (with a stored bank account) and paperless billing. It may take up to two billing cycles to appear on your bill.

 

Please let us know if you have any other questions. We're here to help! 

 

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