Hello @user_8bc4ef I apologize you have not received an update and would be happy to help provide more information. Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle
XfinityEva
Official Employee
•
1.8K Messages
4 years ago
Hello @user_8bc4ef I apologize you have not received an update and would be happy to help provide more information. Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle
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