1 Message

Mon, Apr 12, 2021 12:14 PM

Ticket status

cr960714429 please update the status since no one has called back



Official Employee


61 Messages

1 m ago

Hello @user_8bc4ef I apologize you have not received an update and would be happy to help provide more information. Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here