Hello @user_m5g1ot, thank you for reaching out to our Xfinity Community Forum. I understand how frustrating it would be to expect a credit on your bill and not see it applied. We'd be happy to take a closer look and see how we can help. To better understand the situation, which Xfinity service are you referring to )Internet, Mobile, TV, Home)?
You can also review billing details and adjustments through our Xfinity Assistant in our Xfinity app.
Let us know a bit more about your concern, and we'll be glad to assist!
XfinityMelinda
Official Employee
•
419 Messages
9 minutes ago
Hello @user_m5g1ot, thank you for reaching out to our Xfinity Community Forum. I understand how frustrating it would be to expect a credit on your bill and not see it applied. We'd be happy to take a closer look and see how we can help. To better understand the situation, which Xfinity service are you referring to )Internet, Mobile, TV, Home)?
You can also review billing details and adjustments through our Xfinity Assistant in our Xfinity app.
Let us know a bit more about your concern, and we'll be glad to assist!
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