Visitor
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2 Messages
The $40 Xfinity mobile discount, please add it back to my account
Hello dear,
I hope you are doing well.
Please add back the $40 Xfinity mobile discount to my account, [Edited: "Personal Information"]. I noticed that it will be removed from my account starting this month March 2026. I am 84 years old with little social security retirement benefits. I can not afford paying the monthly $75. I can afford and want to pay only the monthly $39 or less as before.
I am looking forward to hearing from you and to receiving your gracious help regarding this matter. May God bless you all.
Sincerely,
[Edited: "Personal Information"]
Address: [Edited: "Personal Information"]
Email: [Edited: "Personal Information"]
Account [Edited: "Personal Information"]
XfinityBenny
Official Employee
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1.4K Messages
4 hours ago
@user_59aptv Thanks for posting to the community. This is a public forum, so it's not a good idea to post personal information here. Anyone that is browsing the forum can view your details without your permission. We can help check the new promotions to keep costs low. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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