Arlemon's profile

New Poster

 • 

1 Message

Sat, Feb 20, 2021 6:00 PM

Texas winter storm outage credit

Hello,
My internet/cable services were out Monday, Tuesday, and Wednesday. 2/15-2/17/21
I would like a credit for the days we were without service.

Responses

ComcastMichael

Official Employee

 • 

2.8K Messages

2 m ago

Greetings, @Arlemon! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were having issues with your services during that power interruption. I'm glad to hear you are ok. We can have a look into this for you. Since you already sent a PM, we will continue to assist you through there.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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