Regular Visitor
•
1 Message
Texas winter storm outage credit
Hello - was wondering how I can get credit for service outage during the Texas winter storm.
Thanks.
Regular Visitor
•
1 Message
Hello - was wondering how I can get credit for service outage during the Texas winter storm.
Thanks.
Responses
ComcastLysaP
Official Employee
•
69 Messages
2 m ago
Hi @Spaceman1966
Thank you for reaching out and welcome to Xfinity Forums! We know how crazy things have been for our customers out in Texas and we are here to help makes things as easy we can! I hope you and your loved ones have all been safe and staying warm! We're happy to look into adjustments for you. Please send me a Private Message so I can help!
To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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