xftMatt1's profile

New Poster

 • 

1 Message

Sunday, February 21st, 2021 7:00 PM

Closed

Texas Storm Outage

Hello, 

 

I lost my internet from 2/15 to 2/17 and even afterwards sporadically despite having power during a large portion of this period. I was wondering if there will be a service credit for this interruption.

 

Thanks.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Contributor

 • 

350 Messages

4 years ago

@xftMatt1

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

forum icon

New to the Community?

Start Here