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Monday, January 27th, 2025 10:49 PM

Terrible customer service

Why does Xfinity do so terrible at customer service? When everything is working it’s great. The minute you have a problem, be prepared to spend hours and days on chat and phone calls with it rarely leading to a solution.

Retired Employee

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1.4K Messages

3 months ago

Hi there! Thank you for taking the time to create a post, @Frustrated_customer. I am sorry to hear about your experience. I would love to help with any outstanding issues that you have. Is there anything in particular that we can assist you with?

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