Visitor
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1 Message
Termination fee
I don’t see any legal agreements or anything on my bill showing that I am under a contract so why am I being charged a 60 dollar termination fee?
Visitor
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1 Message
I don’t see any legal agreements or anything on my bill showing that I am under a contract so why am I being charged a 60 dollar termination fee?
XfinityKei
Official Employee
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2.3K Messages
2 hours ago
@user_j9ven2 This is a great question. When you first sign up for your promotion it’s in the agreement that you approve. I have a link that goes into some details on when you cancel your service https://www.xfinity.com/support/articles/important-information-when-canceling-services
Did you cancel everything or transfer?
(edited)
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BruceW
Gold Problem Solver
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27.2K Messages
50 minutes ago
You may be able to find them by logging in to https://customer.xfinity.com/#/settings/account/contracts.
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