Frequent Visitor
•
20 Messages
Term contract expired and bill inceased a lot
Can an Xfinity rep please DM me to review options to get my bill back down to a reasonable level?
Frequent Visitor
•
20 Messages
Can an Xfinity rep please DM me to review options to get my bill back down to a reasonable level?
XfinityBillie
Official Employee
•
3.3K Messages
1 year ago
@maximumr Thank you for taking the time to reach out to us here on our Xfinity Forums. I know how important it is to keep bills within a budget and would love to help you review your account to see if we can find a new promotional rate for you. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0