T

Visitor

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2 Messages

Monday, January 22nd, 2024 2:20 AM

Closed

Term Agreements

I cannot figure out how to find term or contract agreements for my plans in my account. Is there an easy way to view this or someone that knows how to find this information? 

Official Employee

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1.6K Messages

1 year ago

Hello @texasgrown ,Thanks so much for taking a moment out of your day to leave a post on our community forum. You can find out more information at (Finding your legal agreements and contract in your account) Please let me know if you run into any issues along the way, we aree alwys happy to help.

Visitor

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4 Messages

1 year ago

How do I renew my term agreement?

Official Employee

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2.5K Messages

Hello, @bellebaby1 Our term agreements are a minimum-term contract with Xfinity that makes customers eligible for discounted pricing. They cannot be renewed if the promotion you received is no longer available. If you are leaving a promotional rate we would be happy to look at our other packages and offers to see if there is a better fit for you. 

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

1 year ago

What is the best way to contact Xfinity to obtain current promotional pricing?

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