temporary hold on account

user_q7q5gi Thanks for reaching out to us about putting your account on a seasonal hold. You can find the details here on how to set it up, and if needed we can also assist with the process should you run into any trouble https://www.xfinity.com/support/articles/seasonal-convenience-plan-enrollment. Self enrollement is pretty simple though, and the link will walk you through putting in the request. Let us know if you run into any problems.